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Sir Penman mascot in a hard hat holding a hammer and bricks, for handwritten letters for home improvement contractors

Home improvement is a neighborhood business. Every finished job is a billboard for the fifty houses around it — but printed flyers have trained homeowners to tune out “10% OFF THIS MONTH” from companies they’ve never met. A handwritten letter from the company that just did the kitchen down the street is different: it’s neighborly, it’s personal, and it gets read.

Every letter is a genuine ink original — real handwriting, real paper, hand-folded, real stamp — opened as often as 98% of the time.

Order letters for your jobs →

What a sample letter looks like

You write your letter once. The extra columns in your list, like Neighborhood, Year built, become merge fields, and every person on your list receives their own copy with their own facts in it.

THE LETTER YOU WRITE ONCE

Dear {first_name},

Homes in {neighborhood} built around {year_built} are usually ready for new windows, and winters in {city} make the difference easy to feel on the heating bill. Most of our customers say the drafts are simply gone within a day of fitting, and we can match the trim so nothing looks out of place. I am in your area next week and can leave a free, exact quote at your door. Just let me know a good day.

WHAT JIM RECEIVES

Dear Jim,

Homes in Willow Creek built around 1998 are usually ready for new windows, and winters in Minneapolis make the difference easy to feel on the heating bill. Most of our customers say the drafts are simply gone within a day of fitting, and we can match the trim so nothing looks out of place. I am in your area next week and can leave a free, exact quote at your door. Just let me know a good day.

The gold highlighting is just to show the merge fields. The real letter is pure ink, written in real handwriting, with no marks at all.

Write your own in five minutes →

How trades use us

Neighborhood project letters

The single best lead in home improvement is the neighbor of a happy customer. They’ve seen the skip bin, the trades’ vans, the finished result. They just need someone to connect the dots between “that looks good” and “I could have that” — and a handwritten letter does exactly that.

Why it works

Printed flyers have trained homeowners to tune out anything that looks like a campaign. A handwritten letter from the company that just finished the kitchen down the street doesn’t look like a campaign — it looks neighborly, which is exactly what it is. It’s opened as often as 98% of the time, and because each one is a genuine ink original (real handwriting, real paper, hand-folded, real stamp), there’s nothing for a homeowner to spot as marketing.

At volume pricing, lettering the fifty houses around a finished job costs a rounding error against the job itself — and the jobs it produces come pre-sold on your quality, because they’ve already watched it happen next door.

How it works

Send us the streets around your finished job. Upload or approve your letter, and our handwriting machine writes each one, folds it by hand and mails it with a real stamp. Mention the actual project and street — merge fields make each letter feel written to that one neighbor, because it was.

What it can look like

Dear Helen,
We’ve just wrapped up a full renovation a few doors down at number 14 — the owners are over the moon with it.
If you’ve ever thought about doing something with your place, you’re welcome to come through and see the finish, or just give me a bell. Always happy to talk kitchens.
Warm regards, Dave

Bring a list — or we’ll find one

  • The streets or list around your finished job
  • No list yet? Draw the streets around the job on a map and we’ll source the household list — the neighborhood is the list
  • Your letter, or the idea for it — we’ll help you shape it
  • Merge fields for street names and project details

Most orders are written, folded and mailed within a few business days. No minimum — letter one street this week.

Turn your jobs into leads →

Quote follow-ups

Every tradesperson knows the drawer of quotes that never came back. Homeowners collect three estimates, stall, and go quiet — not because they didn’t want the work, but because life happened and the quote PDF slid down the inbox. A handwritten follow-up recovers the jobs you already priced.

Why it works

A quote follow-up email feels like a chase. A handwritten letter feels like the tradesperson who actually quoted your job writing to you personally — which is what it is. It arrives in the pile people open first (handwritten letters are opened as often as 98% of the time), and because each one is a genuine ink original — real handwriting, real paper, hand-folded, real stamp — there’s nothing for a homeowner to spot as marketing.

The economics are one-sided: you’ve already spent the fuel, the site visit and the estimating time. A letter that reopens one stalled quote pays for a hundred.

How it works

Send us your outstanding-quote list. Upload or approve your letter, and our handwriting machine writes each one, folds it by hand and mails it with a real stamp. Merge fields reference the actual job and quote — so each letter reads as written to that one homeowner, because it was.

What it can look like

Dear Helen,
I popped your quote in a while back and didn’t want it to just sit there gathering dust — no pressure at all, whenever you’re ready, the numbers are good for another month.
If anything didn’t make sense in there, give me a bell and I’ll happily walk you through it. Would love to do the job for you.
Warm regards, Dave

Bring a list — or we’ll find one

  • Your outstanding-quote list — names and addresses
  • No list yet? Draw the streets around your best jobs on a map and we’ll source the household list — by income, home profile and demographics
  • Your letter, or the idea for it — we’ll help you shape it
  • Merge fields for job types and quote details

Most orders are written, folded and mailed within a few business days. No minimum — start with the ten quotes you most want back.

Recover your quotes →

Built for the calendar, priced for the trade

Jobs cluster by season, and so should your letters. With volume pricing, lettering the streets around a finished renovation costs a rounding error against the job itself.

What customers say

★★★★★

A canvassing company quoted me triple for a worse list. This was faster, cheaper, and the letters did the rest. Highly recommend.

Susan R. (Tulsa, OK)

Real Estate Farming

★★★★★

Most orders are written, folded, and mailed within a few business days. Turnaround beat what my local print shop quoted by a week. This is now part of my regular marketing.

Karen W. (Austin, TX)

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★★★★★

Most orders are written, folded, and mailed within a few business days. Turnaround beat what my local print shop quoted by a week. My only regret is not starting sooner.

Grace W. (Madison, WI)

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The best lead you’ll ever get

The single best lead in home improvement is the neighbor of a happy customer. They’ve seen the skip bin, the trades’ vans, the finished result — they just need someone to connect the dots between “that looks good” and “I could have that.” A handwritten letter does exactly that, arriving as a note from the friendly company that just finished down the street rather than a flyer from a stranger.

Bring a list — or we’ll find one

  • Your list: your quote list or past clients — upload it and we handle the rest
  • We find your audience: the neighborhood is the list. Draw the streets around your last job on a map and we’ll source the households — by income, home profile and demographics
  • Your letter: bring yours, or the idea for it (we’ll help you shape it)
  • Merge fields for anything you want personalized per recipient

Most orders are written, folded and mailed within a few business days. No minimum — start with the fifty houses around your best job.

Order letters for your jobs →

From the playbook

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