Orthodontics is a kitchen-table decision. Families weigh it for months, compare quotes, get distracted — and the practice that stays warmly present through that deliberation is the one they choose. A handwritten letter is the only marketing format that lives on the fridge for a week.
Our letters are opened as often as 98% of the time, and every one is a genuine ink original: real pen, real paper, hand-folded, real stamp.
Order letters for your practice →
How practices use us
- Consultation follow-ups — the families who came in, then went quiet
- Retention check-ins — protect the result, and the referral pipeline that comes with it
Warm, personal — and discreet
We recommend keeping letters general and friendly — encouragement and check-ins, never clinical specifics — so your outreach stays personal and discreet. Each letter is written with a real pen, hand-folded and mailed with a real stamp, and arrives as a genuine one-of-a-kind original.
Why the fridge matters
Most consultations don’t end in a “no” — they end in “we’ll think about it,” and the quote folder goes under a magnet on the fridge. A printed follow-up gets binned with the junk mail. A handwritten letter goes on the fridge beside the quote, staying in the room where the decision is actually made. When the family finally says “let’s do it,” the practice in real ink is the one they call.
What you send us
- Your consultation or retention list — names and addresses
- Your letter, or the idea for it (we’ll help you shape it)
- Merge fields for each family’s details
Most orders are written, folded and mailed within a few business days. No minimum — start with the ten families you most want back.