Debonds are a graduation, not a goodbye — but many practices lose touch exactly here. Patients stop wearing the retainer, small shifts go unwatched, and the practice loses the follow-up visits, retainer replacements and referrals that should have come from its happiest cases.
Why it works
Your debond patients are your most delighted patients — they have the before-and-after to prove it. A handwritten check-in six months out lands as genuine care (“how’s the retainer treating you?”) rather than a recall notice, and genuine care gets answered. It also protects the clinical result: the patient who comes in for a retainer check keeps the smile you built, and the family keeps sending you their friends.
Handwritten letters are opened as often as 98% of the time — real pen, real paper, hand-folded, sealed with a real stamp. Nothing for a patient to spot as marketing, because it isn’t printed.
How it works
Send us your debond list with rough dates. Upload or approve your letter, and our machine writes each one with a real pen, folds it by hand and mails it with a real stamp. Keep the tone friendly and encouraging — no clinical specifics — so each letter reads as a warm note from the practice, because that’s what it is.
What it can look like
Dear Nathan,
It’s been about six months since the braces came off — how’s the retainer treating you? If it’s seen better days, come in and we’ll sort it out before anything shifts.
It’s been great watching that smile come together. Come show us how it’s going.
Warm regards, Dr. Patel
What you send us
- Your debond list — names, addresses, rough debond dates
- Your letter, or the idea for it — we’ll help you shape it
- Merge fields for first names and timing details
Most orders are written, folded and mailed within a few business days. No minimum — start with your last class of debonds.
Run your retention check-ins →
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