Most consultations don’t end in a “no” — they end in “we’ll think about it.” Then school starts, soccer season begins, and the folder of quotes goes under a magnet on the fridge. The practice that’s still warmly present a month later is the one that gets the yes.
Why the fridge matters
A handwritten letter is the only marketing format that lives on the fridge for a week. Your consultation follow-up goes up beside the quote folder, staying in the room where the family’s decision actually gets made. When they finally say “let’s do it,” the practice in real ink is the one they call.
Printed follow-ups get binned with the junk mail. Emails get archived. A genuine ink original — written with a real pen, hand-folded, sealed with a real stamp — gets opened as often as 98% of the time, and kept.
How it works
Send us your consultation list — the families who came in and went quiet. Upload or approve your letter, and our machine writes each one with a real pen, folds it by hand and mails it with a real stamp. We recommend keeping follow-ups general and encouraging — never clinical specifics — so your outreach stays warm and discreet.
What it can look like
Dear Mr & Mrs Alvarez,
Thank you for coming in last week to talk about Mia’s smile — it was lovely to meet you all.
If any questions came up after you left, my direct line is below and I’m happy to talk them through. Whenever your family is ready, we’ll be here.
Warm regards, Dr. Patel
What you send us
- Your consultation list — names and addresses
- Your letter, or the idea for it — we’ll help you shape it
- Merge fields for family names and consultation details
Most orders are written, folded and mailed within a few business days. No minimum — start with the ten families you most want back.
Follow up your consultations →
← All orthodontic letters | Also see retention check-ins